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How To Change Phone Number On Temu? [2024]

How To Change Phone Number On Temu? Temu is a relatively new e-commerce marketplace launched in 2022 by PDD Holdings, the company behind Pinduoduo. It aims to provide good quality items at extremely low prices by cutting down operating costs. Within a short time, Temu has become quite popular, especially in the United States, due to its rock bottom prices on popular branded items.

Like any e-commerce platform, users need to provide a phone number when signing up for Temu. This is needed for purposes like password recovery, receiving OTPs, notification alerts etc. However, sometimes users may need to change the phone number associated with their Temu account due to getting a new number, sim card change etc.

Why You Might Want To Change Your Phone Number on Temu?

There can be several reasons for wanting to update your phone number on your Temu account:

  • You got a new mobile number and don’t use the older one anymore
  • You moved to a different city or country and got a local SIM card and number
  • You switched SIM cards and got a new phone number
  • You feel your old number associated with Temu is vulnerable to spam calls or messages
  • You lost access to your previous number due to any reason

Having an updated phone number allows seamless access to your Temu account. You receive all alerts, messages, OTPs needed for login/authentication directly from Temu on your current working number. It also enables useful features like password recovery via SMS if you ever forget your account password.

Requirements For Changing Your Temu Number:

Before starting with the process of changing your registered phone number with Temu account, ensure you have the following:

  • Access to the email ID associated with your Temu account: It will be needed to initiate and authorize the phone number change
  • Access to old number: Initially an OTP will be sent to existing registered number for verification
  • New phone number: The new number where you want to receive Temu alerts and notifications

If you have access to all the above, you can easily change the mobile number on your Temu account by following some simple steps.

How To Change Phone Number On Temu App?

If you originally signed up on Temu using their mobile app, follow these steps:

Step 1: Open the Temu app on your phone and login to your account

Step 2: Tap on your profile icon at the bottom right corner of app screen

Step 3: Tap on the “Settings” option

Step 4: Under Account Settings, tap on “Change Phone Number” option

Step 5: Enter your existing Temu account password on next screen

Step 6: An OTP will be sent to your currently registered number; enter it and tap Verify

Step 7: A message will appear saying verification is successful with existing number

Step 8: Now enter the new phone number you want to register with your Temu account

Step 9: Tap on “Get Code” – this sends an SMS with OTP to your new number

Step 10: Enter the OTP received on new number and tap Confirm Change

Step 11: Finally, a success message will display confirming phone number change on Temu account

Following above steps will help you easily change old phone number to a new mobile number on the Temu app.

How To Change Phone Number On Temu Website?

If you originally created your Temu account by signing up on their website instead of mobile app, use the following method:

Step 1: Open account login page on Temu website and enter your credentials

Step 2: Hover mouse over your Profile icon on top right and click “My Account”

Step 3: On left sidebar of My Account page, click option “Profile Settings”

Step 4: Under Account tab, find and click “Change Phone Number” option

Step 5: Enter current Temu account password and click Continue

Step 6: Enter OTP sent to your old registered number and click Verify

Step 7: Enter your new phone number you want linked to Temu account

Step 8: Agree to Terms of Use and click “Get Verification Code”

Step 9: OTP will be sent to new number; enter it and click “Change Phone Number”

Step 10: Finally, confirmation message will display that your Temu account phone number is now changed.

Through the above mentioned steps, you can easily update mobile number on your Temu website account using desktop.

Important Points While Changing Number:

Here are some crucial things to keep in mind:

  • Double check entry of new phone number, any typo will cause issues later
  • Provide correct country code if changing to international mobile number
  • Choose notification preference again for new number
  • Registration of new number may take 24 hours, so you may get alerts on old number briefly
  • Update your profile, payment methods also linked to old number previously
  • If issues in changing, contact Temu support team for helping resolve any error messages

Alternative Options To Change Number:

If unable to change phone number directly from Temu app or site even after following exact steps mentioned, here are some other ways:

Via Customer Support: Contact Temu’s customer service email, chat or helpline number requesting them to change your account’s phone number, providing necessary verification details and documents

Using New Account: Sign up afresh with new email ID and phone number on Temu platform, then contact support team for merging data/order history from your old user account

Temporary Solution: Add your new phone number as an additional login method under Two-Factor Authentication settings. Then remove your old number once new number addition is completed.

These provide effective alternatives to directly change registered phone number associated with your Temu user account.


Having an updated phone number linked with your Temu account is important to seamlessly use it for online shopping. It is quick and easy to change the phone number from Temu app or website by following some simple steps. Being aware of right process will enable you to switch to new number without hassles. Just ensure you have necessary access in place before initiating the number change process.