How To Check SHEIN Order History? SHEIN is a global online fast fashion e-commerce platform that was founded in 2008. Originally starting as an online wedding dress store, SHEIN has expanded to offer a wide variety of trendy and affordable women’s clothing, accessories, shoes, bags and more.
SHEIN ships to over 220 countries and territories around the world. It has become extremely popular for its on-trend fashion pieces, low prices and vast selection. The China-based company is able to keep its prices low through vertical integration and minimal advertising. By handling all aspects of the supply chain from design to production to shipping, SHEIN cuts costs.
Why Check Your SHEIN Order History?
There are several great reasons to check your SHEIN order history periodically:
- Get details on past orders: See essential information like what items you ordered, when you placed the order, shipping status, total cost, etc. This can be helpful if you need order details for returns, tracking or your own records.
- Identify order problems: If something went wrong with an order like an incorrect, damaged or missing item, you can see this in your history and contact SHEIN about it.
- View return status: If you’ve requested any returns with SHEIN, you can check the status in your order history.
- Evaluate spending habits: Go through your order history to get an idea of how much you spend at SHEIN over time and set future spending goals accordingly.
- Reference for reorders: Easily reorder favorite previously purchased items.
How to Check SHEIN Order History on the Website?
Checking your SHEIN order history directly through the SHEIN website is easy and only takes a few clicks. Just follow these steps:
- Go to www.shein.com and click on “Sign In” at the top right corner of the homepage. Log into your account.
- Click on “My Account” located near your name at the top.
- Under the “My Orders” section, click on “My Orders”. This will display your full order history in descending date order.
- Review your past orders. Details shown for each order include: order number, date placed, total amount, quantity of items ordered, fulfillment status, payment status and action buttons to view details or track package.
- To view complete info on any order, click the “View Order Detail” button and you will see all items purchased, delivery address, prices, discounts, delivery method, expected delivery date and actual delivery details if completed.
How to Check SHEIN Order History on Mobile App?
The SHEIN mobile app also lets you access your full order history conveniently from your smartphone. Just follow these simple steps:
- Download and open the SHEIN app on your Android or iOS device. Allow needed permissions.
- Tap on “Profile” at the bottom right corner of the screen and log into your account if not already signed in.
- Under the “Account” section, tap on “My Orders”. You will immediately see your full order history with essential details including order number, date, quantity of items and status.
- Tap any order to view complete purchase and delivery details. Swipe up to see additional past orders.
- You can also search orders by date or order number using the search bar.
Helpful Tips for Navigating SHEIN Order History:
When viewing your SHEIN order history online or in the app, keep these helpful pointers in mind:
- Search function: Search for specific items, order numbers, products or dates. Makes finding past purchases a breeze.
- Missing orders: If any of your SHEIN orders are missing from the history, contact Customer Service for help.
- Reorder: Easily reorder previously bought items by clicking the “Buy Again” button next to products.
How to Contact SHEIN About Order History Issues?
If you spot any problems, errors or have general questions about your SHEIN order history, you can get assistance quickly by:
- Live chat: Sign into your account, click “Help Center” link at the bottom of site, then “Online Customer Service” in top right. Chat instantly with a SHEIN agent.
- Submit request: In the Help Center you can also submit an email request and typically receive a response within 1 business day.
Some common inquiries about order history handled via the above methods include: missing orders, incorrect items or sizes, damaged merchandise, return questions, order cancellations, delivery issues and any billing/payment discrepancies. Having your order number ready speeds help!
How Long SHEIN Keeps Order History?
SHEIN stores customer order history data for the long term. As long as you maintain your SHEIN account online and don’t request data removal, your full order history will be saved essentially indefinitely in their systems.
Even if you are inactive on the site for awhile, your purchase history and account will persist should you ever want to browse or reuse it. For accounts that remain unused for extremely extended inactive periods, SHEIN may enact security protocols for verification before allowing access again.
As the data is digital, maintaining records does not pose much burden for SHEIN. And keeping permanent detailed order history for customers is useful for both SHEIN and shoppers alike if needed down the road for returns, reorders, product reviews or general reference.
Just know your SHEIN order history will remain available whenever you sign back into your account. Unless you specifically ask SHEIN to delete it (complying with GDPR guidelines), expect records to persist.
Conclusion:
Checking your SHEIN order history online or on SHEIN’s mobile app enables easy access to valuable details on your past purchases all in one place. You can confirm order specifics, catch problems early, evaluate spending, track shipping status, initiate returns and much more. Given SHEIN retains permanent digital order records, you can conveniently reference any SHEIN purchases from your account anytime.
FAQs:
How do I find my order history on the SHEIN app?
To view your order history on the SHEIN mobile app, tap on “Profile” then “My Orders”. You will then see your complete order history with details like date placed, total cost, number of items, and order status.
Why is my order missing from my SHEIN order history?
If one of your SHEIN orders is missing from your order history, contact their customer service team for assistance. This could be the result of a technical error. Having your order number can help them locate the missing information.
Do I need an account to check my SHEIN order history?
Yes, you need to have a SHEIN account and be logged in to access your full order details and history. Both the website order history and mobile app require account sign-in to see personalized data.
